Terms and Conditions

“The legal stuff”

This website is owned by Synergetics International Pty Ltd, which trades as The Faerie Shop.

If you use this website and/or place an order with The Faerie Shop, your are agreeing to be bound by the relevant terms and conditions listed below and any other laws or regulations which apply to this website and your order.  These terms and conditions may be changed or amended at any time by The Faerie Shop without notice.

The Terms and Conditions are dealt with in two broad categories – our Online Store Terms and Conditions and more general information about privacy, confidentiality and security.

Privacy, Confidentiality and Security

Privacy

The Faerie Shop is totally committed to protecting the privacy of our customers and those using this website.   We understand that your privacy is important and we will respect your privacy at all times.  We do not give out information about our customers to third parties except where necessary to provide a service to you, or where required by law to do so.

All information provided by customers to The Faerie Shop is strictly confidential and will only be used for the purposes that you would reasonably expect including fulfillment of your order, managing your account, providing you customer service and ascertaining your level of satisfaction in relation to this service.

The Faerie Shop will not sell, exchange or disclose your personal details unless required to by law.

The Faerie Shop may release appropriate information to third parties such as courier companies to assist in processing your order, however we guarantee that we will not under any circumstances sell any personal information collected from you.

Promotional Emails and Newsletters

Your email address will be added to our database for the purpose of sending out if you have chosen this option during your visit to our website.

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